CANCELLATION POLICY for refundable rates*
If canceled or modified up to 7 / 14 days prior date of arrival (depending on season), no fee will be charged.
If canceled or modified later on or in case of no-show the total price of the reservation will be charged.
*except Christmas and New Year period stated bellow
CANCELLATION POLICY for non-refundable rates
Advance purchase rate must be fully prepaid at time of booking.
No changes, cancellations or refunds are accepted.
CANCELLATION POLICY FOR CHRISTMAS AND NEW YEAR 23.12.2019 – 10.1.2020
If cancelled or modified up to 28 days prior date of arrival, no fee will be charged.
If cancelled or modified up to 21 days prior date of arrival 50% of total amount of the reservation will be charged.
If cancelled or modified later on or in case of no-show the total price of the reservation will be charged.
Pre-authorization and deposit payment for Christmas and New Year period
The hotel reserves the right to charge and/or temporarily hold 50% of full stay amount (except selected Extras) as a deposit to guarantee the reservation as well as a verification of the validity of a credit card anytime after the booking is made. If the hotel charges the deposit it´s always refundable with respect to Terms and Conditions, i.e in case of cancellation by 28 days prior arrival.
The balance of 50% of full stay amount (except selected Extras) might be charged anytime within 21 days prior arrival as during this period the reservation is already non-refundable and/or might be charged at the hotel.
The hotel reserves a right to cancel the reservation in case that the c/card provided by guest will be not possible to charge with respect to T&C.
The credit card used to guarantee the reservation must be presented upon check-in.
Minimum length of stay in days 23.12.2019 – 3.1.2020 are 2 nights