CANCELLATION POLICY for refundable rates*
If canceled or modified up to 7 / 14 days prior date of arrival (depending on season), no fee will be charged.
If canceled or modified later on or in case of no-show the total price of the reservation will be charged.
*except Christmas and New Year period stated bellow
CANCELLATION POLICY for non-refundable rates
Advance purchase rate must be fully prepaid at time of booking.
No changes, cancellations or refunds are accepted.
CANCELLATION POLICY FOR CHRISTMAS AND NEW YEAR 23.12.2020 – 10.1.2021
If cancelled or modified up to 14 days prior date of arrival, no fee will be charged.
If cancelled or modified up to 7 days prior date of arrival 50% of total amount of the reservation will be charged.
If cancelled or modified later on or in case of no-show the total price of the reservation will be charged.
Pre-authorization and deposit payment for Christmas and New Year period
The hotel reserves the right to charge and/or temporarily hold 50% of full stay amount (except selected Extras) as a deposit to guarantee the reservation as well as a verification of the validity of a credit card anytime after the booking is made. If the hotel charges the deposit it´s always refundable with respect to Terms and Conditions, i.e in case of cancellation by 14 days prior arrival.
The balance of 50% of full stay amount (except selected Extras) might be charged anytime within 21 days prior arrival as during this period the reservation is already non-refundable and/or might be charged at the hotel.
The hotel reserves a right to cancel the reservation in case that the c/card provided by guest will be not possible to charge with respect to T&C.
The credit card used to guarantee the reservation must be presented upon check-in.
Minimum length of stay in days 23.12.2020 – 3.1.2021 are 2 nights
With respect to prevailing COVID 19 situation please check the particular Cancellation policy for each reservation / offer as these might be different from the above. Please click on BOOK NOW on hotel website, select the reservation criteria and check Cancellation in Term & Conditions of each offer.